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We have noticed that most of our clients seeking professional consultancy and have similar questions to ask. To answer their queries, we have put together a list of frequently asked questions answered by us.

Our clients use us because of our broad capabilities to successfully deliver complex app development projects. We have several years of’ experience in solving all kinds of problems, such as working alongside existing development teams, working with legacy systems to support new app developments, building technically complex features, and bringing together systems, processes and applications with seamless integration.

If you have big ideas, find yourself with complex problems and want the very best from an agency, then Hexagon Digital Lab can help.

Yes, we can.

Before we begin your project, we work with you to write a detailed project specification and then provide you with a fixed-price quote to deliver the work. This fixed price and specification protects you: you can hold us accountable to deliver exactly what has been put to paper, for that exact cost. No hidden charges, no sneaky fees, everything is clear and concise.

Talk to us. If you share your idea via this form, one of our team will respond within one working day by email or phone.

If you’d prefer to speak to us right now, call +91-88603 14622 and one of the team will talk through your ideas and project.

We never hard sell, all calls are without obligations, and we’re always happy to help.

Yes, most of the apps we make support both iOS and Android mobile platforms. It’s common for people to want their applications to work across web and mobile devices, so we use development frameworks such as React and React native that enable us to quickly support both platforms.

Yes, in fact nearly every mobile app that we build also needs a web based application behind the scenes to drive it. Ever logged into an app? There is a web server in the background, serving the app with data that is checking whether you have permission to log in, or not.

We don’t just blindly begin building your requirements; we start by having a meeting to understanding the commercial factors that are driving the need for your project. We want to get to a position very quickly where we know enough to challenge you on the assumptions you’ve made about the features you require.

Once we understand your business, we go to lots of effort at the start of a project to work with you, and scope out your requirements in detail.

You don’t just want us to tell you that we understand your project, we need to prove it to you. This is why we will often create a 10+ page requirements specification, with wireframes where appropriate, before we design a single pixel, or write a line of code.

You will be assigned a dedicated project manager, who will be your primary point of contact throughout the development process.

All of your requests and questions are managed through our support portal, to ensure we give you a swift response, and your work is prioritised appropriately. We also offer a range of support and maintenance options to ensure we are responsive to your requests after the launch date.

Yes, you will be assigned appropriate copyright or licence rights for the bespoke code that we write for your project. We are transparent with intellectual property rights, and you will have the opportunity to review our code ownership terms before the project begins.

Many factors contribute to launching a successful project, and some requirements may result in the project taking longer to develop than others. However, for estimation, a good guide is that a project will typically take one month.

Yes, in fact, we highly recommend that you begin by launching the simplest possible version of your vision first and continue to adapt it over time. This staged approach is called launching a "minimum viable product" (MVP).

The idea behind launching an MVP is that you’ve inevitably made assumptions, and you can’t test these assumptions until you release something to the world. By releasing a lean first version, you can test your assumptions and use this information to decide on the priorities of future requirements. It reduces engineering waste.

We have some options around making future changes to your app or website.

You can either commission us to update your app or website on a project-by-project basis, whereby we specify, quote, schedule and finally deliver a fixed set of requirements as-and-when you need them. Or, we can take an AGILE approach whereby we schedule in a certain amount of developer time each month to constantly improve things for you. Both approaches have merit, and it’s likely that you will know instinctively reading this as to which is right for you.

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